🔒Privacy Policy

Your Privacy Matters

We are committed to protecting your privacy and ensuring the security of your personal information. Learn how we collect, use, and safeguard your data.

Last updated: December 2024
Version 2.1

Privacy at a Glance

Military-Grade Security

Your data is protected with AES-256 encryption

You're in Control

Full control over your personal data and privacy settings

Global Compliance

GDPR, CCPA, and other privacy regulations compliant

Information We Collect

Personal Information

We collect personal information when you create an account, including your name, email address, phone number, and government-issued identification for verification purposes.

Financial Information

We may collect bank account details, credit card information, and transaction history to facilitate deposits, withdrawals, and trading activities.

Technical Information

We automatically collect device information, IP addresses, browser types, and usage data to improve our services and ensure security.

How We Use Your Information

Service Provision

We use your information to provide and maintain our cryptocurrency wallet and trading services, process transactions, and facilitate customer support.

Security and Compliance

Your data helps us verify your identity, prevent fraud, comply with regulatory requirements, and maintain the security of our platform.

Communication

We may use your contact information to send important updates, security alerts, and promotional materials (with your consent).

Data Protection & Security

Encryption

All sensitive data is encrypted using industry-standard AES-256 encryption both in transit and at rest.

Access Controls

We implement strict access controls and multi-factor authentication to ensure only authorized personnel can access user data.

Regular Audits

Our security measures undergo regular third-party audits and penetration testing to identify and address potential vulnerabilities.

Information Sharing

Service Providers

We may share data with trusted third-party service providers who assist in operating our platform, but only under strict confidentiality agreements.

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and the safety of our users.

Business Transfers

In the event of a merger or acquisition, user data may be transferred as part of the business assets, with continued protection under this policy.

Your Rights

You have full control over your personal data and how it's used

Right to Access

Request a copy of all personal data we hold about you

Right to Rectification

Update or correct any inaccurate personal information

Right to Erasure

Request deletion of your personal data under certain circumstances

Right to Portability

Receive your data in a structured, machine-readable format

Data Retention Timeline

How long we keep different types of data

Immediately

Data encryption and secure storage

30 days

Response to data access requests

7 years

Transaction records retention for compliance

Upon request

Account deletion and data erasure

Cookie Policy

We use cookies and similar technologies to enhance your experience on our platform. Cookies help us remember your preferences, analyze usage patterns, and provide personalized services.

Essential Cookies: Required for basic functionality and security features.

Analytics Cookies: Help us understand how users interact with our platform to improve services.

Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.

You can manage your cookie preferences through your browser settings or our cookie consent banner.

Questions About Privacy?

If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact our Privacy Team.